The marketplace replenishment cycle, step by step

Supplying a marketplace is a loop, not a one-off transaction. Every stable partnership runs the same six steps.

1. Onboarding Commercial terms, documents, credit terms and category scope are agreed, and the vendor account is created.

2. Listing Catalog data is mapped to the platform's category tree and uploaded with bilingual content, attributes and images.

3. Purchase order The marketplace forecasts demand and raises a PO against agreed pricing and lead times.

4. Supply and fulfilment Goods are picked, packed to the platform's labelling standard, and delivered to the nominated fulfilment centre in Riyadh, Jeddah or Dammam.

5. Payment Invoices are settled on the agreed term, typically between 15 and 60 days.

6. Replenishment Sell-through data drives the next forecast, and the cycle repeats — usually with a wider assortment than the previous round.

Where partnerships break Almost every failed marketplace supply relationship breaks at step 4 or step 6: a fill rate that slips, or a replenishment that arrives after the item has already gone out of stock.